This Privacy Policy explains how reze88 collects, uses, stores, and protects the personal data of Malaysian players and all users of the reze88 platform. We are committed to handling your information responsibly.
Last updated: 12 June 2026 | Effective upon account registration or continued platform use
All personal data stored by reze88 is encrypted at rest using industry-standard AES-256 encryption. Sensitive fields such as identification documents and payment details are held in isolated, access-controlled environments.
reze88 collects only the personal data necessary to provide Gaming Services, process payments, verify identity, and comply with applicable legal obligations. We do not collect data for speculative or undefined future purposes.
reze88 does not sell, rent, or trade your personal data to any third party for their independent marketing or commercial purposes. Data shared with third parties is limited to what is strictly necessary for service delivery.
Access to your personal data within reze88 is governed by strict role-based access controls. Only authorised personnel with a legitimate operational need may access identifiable player records.
You have the right to access, correct, and request deletion of your personal data held by reze88, subject to applicable legal retention requirements. Requests can be submitted via our support email at any time.
All data transmitted between your device and reze88 servers is protected with 256-bit SSL/TLS encryption. This applies to every session — whether you are logging in from Kuala Lumpur, Penang, or Johor Bahru.
1.1 This Privacy Policy ("Policy") is published by reze88 ("we", "us", "our", "the Platform") and applies to all personal data collected from users ("you", "User", "Player", "Member") of the reze88 website accessible at reze88.asia, including all associated pages, features, and services.
1.2 reze88 is committed to protecting the privacy and personal data of all players, with particular regard to the expectations of Malaysian users and in alignment with internationally recognised data protection standards.
1.3 By accessing or using the reze88 Platform, or by registering an Account, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should not use the reze88 Platform.
1.4 This Policy is to be read alongside the reze88 Terms & Conditions, which together constitute the full agreement governing your use of the Platform.
2.1 For the purposes of this Policy, reze88 acts as the data controller in respect of the personal data of registered Members and unregistered visitors to the Platform.
2.2 As data controller, reze88 determines the purposes and means of processing personal data collected through the Platform. reze88 is responsible for ensuring that such processing is carried out in accordance with this Policy and applicable data protection obligations.
2.3 All data protection enquiries, access requests, and complaints should be directed to reze88 via the contact details provided in Section 16 of this Policy.
3.1 reze88 collects personal data across the following categories. The specific data collected depends on the nature of your interaction with the Platform:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, MyKad number or passport number, nationality, gender | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile phone number, residential address | Registration & account management |
| Financial Data | Payment method identifiers (e.g. masked e-wallet ID, bank account last 4 digits), transaction history, deposit and withdrawal records | Deposits, withdrawals, KYC |
| Gaming Activity Data | Betting history, game session records, wager amounts, win/loss data, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, connection type | Every platform session |
| Behavioural Data | Pages visited, features used, session duration, click patterns, navigation paths within the Platform | Every platform session |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with reze88 support | Customer support interactions |
| Verification Documents | Scanned or photographed copies of MyKad, passport, selfie verification images | KYC verification process |
3.2 reze88 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is contained in submitted identity documents required for age and identity verification.
4.1 reze88 collects personal data through the following channels:
5.1 reze88 uses the personal data we collect for the following purposes:
Where you have opted in to receive marketing communications from reze88, we may send you promotional offers, bonus notifications, new game announcements, and event information via email or SMS to your registered Malaysian mobile number. You may withdraw your consent to marketing communications at any time by contacting us at [email protected] or using the unsubscribe option included in any marketing email.
6.1 reze88 processes your personal data on the following legal grounds:
7.1 reze88 does not sell, rent, or trade your personal data to any third party for their own independent marketing, advertising, or commercial purposes. Data sharing is limited to what is strictly necessary for the delivery of Platform services.
7.2 reze88 may share your personal data with the following categories of third parties:
7.3 All third-party processors engaged by reze88 are bound by contractual data protection obligations no less stringent than those applicable to reze88 itself.
8.1 reze88 uses cookies and similar tracking technologies to deliver, maintain, and improve the Platform. Cookies are small data files stored on your device when you visit a website.
8.2 reze88 uses the following categories of cookies:
8.3 You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. reze88 does not use third-party advertising or cross-site tracking cookies.
9.1 reze88 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal obligations.
9.2 The following general retention periods apply:
9.3 Upon expiry of the applicable retention period, reze88 will securely delete or anonymise personal data in accordance with its internal data deletion procedures.
10.1 As a User of the reze88 Platform, you have the following rights in respect of your personal data, subject to applicable legal limitations:
11.1 reze88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include:
11.2 Notwithstanding the foregoing security measures, no online platform can guarantee absolute security against all possible threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, reze88 will take prompt remedial action and notify affected Users without undue delay in accordance with applicable obligations.
12.1 reze88 is strictly a 21+ platform. We do not knowingly collect personal data from any individual under the age of 21. The reze88 Platform is not directed at, designed for, or intended to attract individuals under the age of 21.
12.2 Age verification is conducted as part of the KYC process using submitted government-issued identification. Any Account found to belong to an individual under the age of 21 will be immediately closed, all data associated with the Account will be deleted (subject to applicable legal retention obligations), and any deposited funds will be returned to the source payment method.
12.3 If you believe that a minor under your care has registered with reze88, please contact us immediately at [email protected] so that we may take immediate action.
13.1 The reze88 Platform may include references to third-party game providers and payment processors. Where interaction with these services involves the transmission of your data to the respective third party, that third party's own privacy policy governs the use of your data by them. reze88 is not responsible for the privacy practices of third-party providers.
13.2 reze88 does not host third-party advertising on the Platform. reze88 does not participate in any advertising networks or data broker relationships. Your gaming activity and personal data are not shared with advertisers.
14.1 reze88 operates infrastructure in multiple geographic locations. In the course of providing Gaming Services to Malaysian players, your personal data may be processed on servers located outside of Malaysia. In all cases, reze88 ensures that appropriate safeguards are in place to protect personal data transferred internationally, including contractual data protection obligations with all infrastructure and service providers.
14.2 reze88 does not transfer personal data to jurisdictions with materially lower data protection standards without implementing equivalent protective measures.
15.1 reze88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered Users via their registered email address or through a prominent notice on the Platform prior to the change taking effect.
15.2 Continued use of the reze88 Platform after an amended Privacy Policy has been published constitutes your acceptance of the updated Policy. If you do not agree to the changes, you should cease use of the Platform and contact us to request Account closure.
16.1 For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by reze88, please contact us through the following channels:
16.2 reze88 aims to acknowledge all privacy-related correspondence within 2 business days and to provide a substantive response within 30 calendar days of receipt of a verified request.
16.3 If you are not satisfied with reze88's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Now that you understand how reze88 handles your data, explore the full platform — live casino, sports betting, online slots, and more — all backed by robust privacy protections.
21+ only. reze88 is committed to responsible gaming. View our Responsible Gaming tools.